Duty of Careridecheqadmin2016-10-18T03:19:25+00:00
RidecheK Registered and Certified Driver Program
Travel managers and professionals have for decades developed processes, procedures and due diligence methods for ensuring the most cost-effective, efficient, secure, and safe ground transportation options for the executives and employees at their corporations and firms. These managers established driver and vehicle requirements, standards were set to ensure reliability and familiarity to buyers and riders, and these requirements and standards were managed generally by fleet owners.
While many of these measures still exist, the introduction of TNCs (Transportation Network Companies) presented the industry many new challenges including the overall risks associated with allowing unregulated (or loosely-regulated) market entry to such disruptive business especially involving insurance, driver vetting, privacy and data security, corporate legal liability, reputational harm, and corporate responsibility. While there is a mad rush to meet demands on the road, driver/company relationships have also changed, and regulators are struggling to keep up. More importantly, the decision of Duty of Care (“a company’s obligation to conform to a standard of conduct for the protection of its employees again an unreasonable risk of harm”) has shifted from the provider and procurer to the rider/customer.
To ensure that transportation service providers continue to emphasize and address the “Duty of Care” responsibility, RidecheK has developed the soon to be industry standard Registered and Certified Driver Program. As part of this program, RidecheK has developed a set of audit standards for the chauffeured ground transportation industry as a method of providing better oversight to ensure ground transportation providers are fulfilling services that are compliant with these audit standards which emphasize Duty of Care.
In response to the corporate business community’s heightened concern for Duty of Care issues, the RidecheK program provides two new levels of oversight: 1) Driver Registration and 2) Driver Certification. The Driver Registration and Certification Requirements ensure that registered and certified drivers have been vetted after meeting or exceeding audit standard requirements; these include an initial data capture registration/certification and an on-going data flow aggregation keeping information up to date at any given time. RidecheK puts its focus on managing the data and information associated with each Driver.
Additionally, RidecheK has created levels of recognition that allow for a differentiation in the marketplace for those ground transportation companies and drivers that desire to prove their compliance and/or demonstrate a commitment above and beyond the minimum requirement through an information audit, or detailed levels of data management that actively rate the driver’s performance and abilities, and his or her length of driving experience.
Driver Registration is a base line oversight product offering in which various driver credentials are validated against pre-existing governmental, regulatory, and private sources.
Driver Certification is an enhanced product offering that requires additional criteria to be met above and beyond the base line validations that occurs in the Driver Registration process to provide increased capabilities for those organizations with heightened concern about Duty of Care.
The RidecheK Registered and Certified Driver Program interfaces with third-party ground management solutions such as SummitQwest’s SummitGround solution. It also can be used by organizations independently, such as with the validation of specific car service companies in RFP processes, or for the establishment of minimum requirements for the organizations fleets and drivers.
Corporate responsibility…Duty of Care…RidecheK